Lyft and CSAA Insurance Group have partnered to launch a pilot program that provides insurance customers an option to receive Lyft credits while their vehicle is in the repair shop. This collaborative program is the first of its kind for the insurance and ride-share industries.
“We’re excited to partner with CSAA Insurance Group to offer the option to receive Lyft ride-share credits while a vehicle is being repaired,” said David Baga, chief business officer for Lyft. “This pilot program will help people get around safely and efficiently, and supports our mission of improving people’s lives with the world’s best transportation.”
CSAA Insurance Group is a AAA Insurer, and eligible customers may choose to receive up to $200 in Lyft credits while their car is being repaired. The optional credits are valid for 45 days from the time of the claim, and policyholders may instead choose a traditional rental car while their automobile is in the shop. Qualifying repairs that exceed 45 days are automatically eligible for a supplemental rental car.
“We are always exploring innovative opportunities that can improve the customer experience,” said Marik Brockman, vice president of strategy and innovation for CSAA Insurance Group. “By partnering with Lyft to offer an environmentally-friendly and popular transportation alternative, we are helping to create ease and convenience for our policyholders.”
The pilot launched in late January, will run for approximately six months, and is available to Northern California policyholders whose personal cars have suffered low speed accidents requiring minor repair. The option to use Lyft credits is expected to be most popular in major metropolitan cities including San Francisco, Oakland, San Jose and Sacramento.
Lyft was founded in June 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation. Lyft is the fastest growing rideshare company in the U.S and is available in more than 300 cities. Lyft is preferred by drivers and passengers for its safe and friendly experience, and its commitment to effecting positive change for the future of our cities.
About CSAA Insurance Group
CSAA Insurance Group, a AAA Insurer, offers automobile, homeowners, and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated A or better by A.M. Best for 90 years, and is one of the top 20 personal lines property casualty insurance groups in the United States according to the National Association of Insurance Commissioners. The company was also named one of the 50 most community-minded companies in America by Points of Light in 2016.
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